The Opportunity:

The Business Systems Analyst will support technology team members in a business analyst capacity, ensuring technology solutions meet requirements by coordinating with stakeholders to understand and define requirements, evaluate potential solutions and support design, development, testing and implementation of agreed upon solutions. Collaborates with cross-functional teams, product and project leadership to foster decision-making and continuous improvement.

Responsibilities:

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• Participates and may help facilitate business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation 

• Contributes to functional design including demonstrations to stakeholders to assist with validating approach

• Leverages data to determine impacts to volume, costs, and quality as pertained to the changes implemented.

• Helps identify creative solutions to business requirements, analyzes alternatives, and provides recommendations

• Works with internal and external stakeholders to obtain additional insights, approaches, and demonstrations of solutions

• Works with the Global IT and other Marriott stakeholders during development to help clarify functional requirements and support functional design 

• Consults with training team to support development of training, as appropriate 

• Works with Project Managers and project leadership/stakeholders to support Agile and project management activities as directed 

• Identifies opportunities to enhance the business partnership and planning processes

• Effectively executes other duties as assigned

Qualifications:

Required: 

• Undergraduate degree or equivalent experience/certification

• 4+ years experience in business/system analysis working with IT to support the execution of projects

• Demonstrated ability to translate client/stakeholder needs into technology requirements, creatively approach solutions, and influence appropriate courses of action 

• Demonstrated experience creating business and technical process flows and supporting process documentation

• Demonstrated ability to perform data analysis and modeling using tools (eg., PowerBI, Tableau, Excel, etc) in order to forecast volume, staffing and budget.

• Experience building reports and analyzing data with PowerBI, Tableau, Excel, JIRA and Confluence 

• Strong interpersonal and communication skills, impeccable organization, and unsurpassed attention to detail

• Strong process management, influencing, and problem resolution skills

• Experience writing user stories, inclusive of acceptance criteria

• Proficiency with Microsoft Office suite

Desired:

• Experience with ServiceNow Incident Management and Reporting

• Experience identifying and analyzing alternative solutions to complex business requirements and providing guidance and advice

• Experience with applying and implementing Agile/Scrum principles

• Demonstrated ability to work independently and with others 

• Excellent analytical skills where problems are very unusual and difficult

• Thrives in a highly collaborative, matrixed, complex, fast paced environment

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Please email your resume to info@symostech.com with the subject line: "Application for [Job Title] – [Your Name]".

 

We look forward to reviewing your application!

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